Health Systems and Workforce | Strengthening Quality of Care | Focus: Small and Sick Newborns | Focus: Mental Health Room: 2.41-2.43 Oral Abstracts
May 10, 2023 11:50 - 13:05(Africa/Johannesburg)
20230510T1150 20230510T1305 Africa/Johannesburg New Findings to Support More Respectful Maternity Care

Caring for Providers to Improve Patient Experience (CPIPE): Intervention Development Process

A growing body of research has documented disrespectful, abusive, and neglectful treatment of women in facilities during childbirth, as well as the drivers of such mistreatment. Yet, little research exists on effective interventions to improve person-centered maternal care (PCMC) - care that is respectful and responsive to individual women's preferences, needs, and values. We sought to extend knowledge on interventions to improve PCMC, with a focus on two factors - provider stress and unconscious bias - that are driving poor PCMC and contributing to disparities in PCMC. In this paper, we describe the process to develop the intervention.

Caring for Providers to Improve Patient Experience (CPIPE): Mixed Methods Evaluation Results 

The Caring for Providers to Improve Patient Experience (CPIPE) intervention was developed to improve person-centered maternal care (PCMC) by addressing two intermediate factors - provider stress and bias - contributing to poor PCMC and disparities. CPIPE, which has five key strategies (provider training, peer support, mentorship, embedded champions, and leadership engagement), was successfully piloted over six months in two health facilities in Migori County, Kenya. The evaluations seek to assess the acceptability and preliminary effectiveness of CPIPE.

Creative Storytelling as a Tool to Foster Patient Involvement and Drive Quality Improvement in Neonatal Care: Experiences from Kamuzu Central Hospital, Malawi 

Patient and public involvement is key to improving quality of care (QoC). We conducted a public engagement project to address QoC concerns at Kamuzu Central Hospital (KCH), Malawi, and strengthen the ...

Room: 2.41-2.43 International Maternal Newborn Health Conference 2023 information@imnhc.org
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Caring for Providers to Improve Patient Experience (CPIPE): Intervention Development Process

A growing body of research has documented disrespectful, abusive, and neglectful treatment of women in facilities during childbirth, as well as the drivers of such mistreatment. Yet, little research exists on effective interventions to improve person-centered maternal care (PCMC) - care that is respectful and responsive to individual women's preferences, needs, and values. We sought to extend knowledge on interventions to improve PCMC, with a focus on two factors - provider stress and unconscious bias - that are driving poor PCMC and contributing to disparities in PCMC. In this paper, we describe the process to develop the intervention.


Caring for Providers to Improve Patient Experience (CPIPE): Mixed Methods Evaluation Results 

The Caring for Providers to Improve Patient Experience (CPIPE) intervention was developed to improve person-centered maternal care (PCMC) by addressing two intermediate factors - provider stress and bias - contributing to poor PCMC and disparities. CPIPE, which has five key strategies (provider training, peer support, mentorship, embedded champions, and leadership engagement), was successfully piloted over six months in two health facilities in Migori County, Kenya. The evaluations seek to assess the acceptability and preliminary effectiveness of CPIPE.


Creative Storytelling as a Tool to Foster Patient Involvement and Drive Quality Improvement in Neonatal Care: Experiences from Kamuzu Central Hospital, Malawi 

Patient and public involvement is key to improving quality of care (QoC). We conducted a public engagement project to address QoC concerns at Kamuzu Central Hospital (KCH), Malawi, and strengthen the relationships between service beneficiaries and health care professionals (HCPs) delivering neonatal care.


Experiences of Midwives Regarding Provision of Culturally Competent Care to Women Receiving Maternal Care in South Africa 

Midwives in South Africa face a challenge to be culturally competent to provide culturally congruent and sensitive care to women from diverse cultural backgrounds receiving maternal care. Therefore, the objective of this study was to explore and describe the experiences of midwives providing culturally competent care to women receiving maternal care.

Caring for Providers to Improve Patient Experience (CPIPE): Intervention Development Process
Single Abstract 11:50 AM - 01:05 PM (Africa/Johannesburg) 2023/05/10 09:50:00 UTC - 2023/05/10 11:05:00 UTC
Mental Health
Strengthening Quality of Care
Health Systems and Workforce
Presenters Patience Afulani
Assistant Professor, University Of California, San Francisco
Co-authors Beryl Ogolla
Study Coordinator, Global Programs For Research And Training
EO
Edwina Oboke
Research Assistant, Global Programs For Research And Training
Monica Getahun
Research Program Director, Univerity Of California, San Francisco
JK
Joyceline Kinyua
Co-Investigator, 5Kenya Medical Research Institute
IO
Iscar Oluoch
County Health Executive, County Executive Committee, Migori
JO
James Odour
Director, Migori County Department Of Health
LO
Linnet Ongeri
Principal Investigator, Kenya Medical Research Institute
Caring for Providers to Improve Patient Experience (CPIPE): Mixed Methods Evaluation Results
Single Abstract 11:50 AM - 01:05 PM (Africa/Johannesburg) 2023/05/10 09:50:00 UTC - 2023/05/10 11:05:00 UTC
Mental Health
Strengthening Quality of Care
Health Systems and Workforce
Presenters Beryl Ogolla
Study Coordinator, Global Programs For Research And Training
Co-authors Patience Afulani
Assistant Professor, University Of California, San Francisco
JO
Jaffer Okiring
Data Manager/Statistician, The Infectious Diseases Research Collaboration (IDRC)
EO
Edwina Oboke
Research Assistant, Global Programs For Research And Training
Monica Getahun
Research Program Director, Univerity Of California, San Francisco
JK
Joyceline Kinyua
Co-Investigator, 5Kenya Medical Research Institute
OO
Osamuedeme Odiase
Research Analyst, Univerity Of California, San Francisco
IO
Iscar Oluoch
County Health Executive, County Executive Committee, Migori
JO
James Odour
Director, Migori County Department Of Health
LO
Linnet Ongeri
Principal Investigator, Kenya Medical Research Institute
Creative Storytelling as a Tool to Foster Patient Involvement and Drive Quality Improvement in Neonatal Care: Experiences from Kamuzu Central Hospital, Malawi
Single Abstract 11:50 AM - 01:05 PM (Africa/Johannesburg) 2023/05/10 09:50:00 UTC - 2023/05/10 11:05:00 UTC
Small and Sick Newborns (SSNB)
Strengthening Quality of Care
Health Systems and Workforce
Presenters Mercy Phiri
Public Engagement Officer, PACHI, Malawi
Co-authors
DN
Deliwe Nkhoma
Data Lead And Project Manager, Global Health Informatics Institute
EH
Esther Harawa
Facilitator , ArtGlo
SK
Steve Khenai
Facilitator , ArtGlo
FS
Fannie Steven
Principal Nursing Officer (Unit Matron), Kamuzu Central Hospital
RL
Regina Lusubiro
Facilitator , United Nations Children's Fund (UNICEF)
KS
Khadija Sanudi
Administrator , Kamuzu Central Hospital
EW
Emma Wilson
Postdoc Researcher, Institute Of Child Health, UCL
HT
Helen Todd
Independent Consultant , Independent Consultant
Msandeni Chiume
Principle Investigator, NEST360, Kamuzu University Of Health Sciences (KUHS)
LM
Lekodi Magombo
Programme Manager, ArtGlo
Experiences of Midwives Regarding Provision of Culturally Competent Care to Women Receiving Maternal Care in South Africa
Single Abstract 11:50 AM - 01:05 PM (Africa/Johannesburg) 2023/05/10 09:50:00 UTC - 2023/05/10 11:05:00 UTC
Strengthening Quality of Care
Presenters Khumoetsile Daphney Shopo
Academic Manager: Health Sciences, North-West University
Co-authors
TR
Tinda Rabie
Associate Professor, North-West University
AD
Antoinette Du Preez
Associate Professor, North-West University
PB
Petra Bester
Associate Professor, North-West University
Academic Manager: Health Sciences
,
North-West University
Public engagement officer
,
PACHI, Malawi
Study Coordinator
,
Global Programs for Research and Training
Assistant Professor
,
University of California, San Francisco
Associate Professor
,
The London School of Hygiene & Tropical Medicine (LSHTM)
Associate Professor of Community and Family Medicine
,
World Bank/Dartmouth
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Experiences of Midwives Regarding Provision of ...
IMNHC_1684519344khumoetsile_daphney_shopo.pptx View Submitted by Khumoetsile Daphney Shopo 3
Caring for Providers to Improve Patient Experie...
IMNHC_1690843249IMNHC_1684519231177_patience_a_afulani.pdf View Submitted by Patience Afulani 1
Caring for Providers to Improve Patient Experie...
IMNHC_1690843409IMNHC_1684520880397_patience_a_afulani.pdf View Submitted by Patience Afulani 1
Creative Storytelling as a Tool to Foster Patie...
IMNHC_1690843534IMNHC_1684519308493_mercy_phiri.pdf View Submitted by Michelle Heys 1
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